We provide superior client service so that you may do the same.

Retailers focus on providing superior customer service and offering a sufficient assortment of quality products that are competitively priced. However, the competitive landscape of the retail industry has changed.

DHG understands the challenges you face and knows how to help you overcome them.

Today’s retail companies face several unique challenges with respect to the fast-paced and ever-changing nature of the business world. DHG provides you the people and resources you need to face unique challenges such as:

  • Managing the impact of digital retail growth
  • Managing omni-channel fulfillment and supply chain logistics
  • Upgrading technology and incorporating efficiencies into daily operations
  • Managing evolving technology for the in-store experience, merging physical and digital retail
  • Making impactful capital investment decisions (i.e., building new stores in high growth areas, remodeling existing stores and/or closing stores).

SERVING RETAILERS OF ALL VARIETIES AND SIZES, INCLUDING:

  • Apparel
  • Automotive
  • Consumer Electronics
  • Convenience
  • Department
  • Grocery
  • Home Improvement
  • Office Supply
  • Pet
  • Specialty
  • Sporting Goods
  • Value

KNOWLEDGE SHARE

Podcast
Mitigating and Managing Supply Chain Disruptions
Mitigating and Managing Supply Chain Disruptions

EPISODE 76: DHG Risk Advisory Partner Chris Ricchiuto and Director Chris Kalafatis discuss the importance or being hyper-aware of supply chain challenges and which areas require special focus in order to mitigate disruptions.

Publication
Staying Hyper-Aware of Supply Chain Challenges
Podcast
Geographic Footprint Rationalization - Consideration for Retailers

SERVICES

We are your one-stop shop.

DHG offers you a set of comprehensive services fit to meet your needs. Our experienced Retail team collaborates with other industry and service line professionals to maximize resources available to you and help identify solutions.

EXPERIENCE

We offer a wide variety of services designed to help your company maintain its competitive edge by improving operations and profitability. Our resourceful and knowledgeable Retail professionals have experience in:

  • Developing flexible store audit programs from the ground up that are aligned with corporate initiatives
  • Increasing customer service capacity by improving the efficiency and effectiveness of the merchandise tagging process
  • Enhancing point-of-sale systems by removing operational gaps and adding key controls
  • Improving margins by analyzing competitive pricing and promotions
  • Re-engineering the physical inventory process and reporting/analysis of results, which improves accuracy, reduces expenses and strengthens controls
  • Modifying Whistleblower Hotline policies/procedures and streamlined protocols for conducting corporate and store investigations
  • Evaluating alternatives for expanding operations to global markets
  • Identifying and implementing process improvements in the company's close process