delighting customers 
along every step of
the value chain

We provide superior client service so that you may do the same.

Retailers focus on providing superior customer service and offering a sufficient assortment of quality products that are competitively priced. However, the competitive landscape of the retail industry has changed.

DHG understands the challenges you face and knows how to help you overcome them.

Today’s retail companies face several unique challenges with respect to the fast-paced and ever-changing nature of the business world. DHG provides you the people and resources you need to face unique challenges such as:

  • Managing the impact of digital retail growth
  • Managing omni-channel fulfillment and supply chain logistics
  • Upgrading technology and incorporating efficiencies into daily operations
  • Managing evolving technology for the in-store experience, merging physical and digital retail
  • Making impactful capital investment decisions (i.e., building new stores in high growth areas, remodeling existing stores and/or closing stores).

DHG serves retailers of all varieties and sizes, including:

  • Apparel
  • Automotive
  • Consumer Electronics
  • Convenience
  • Department
  • Grocery
  • Home Improvement
  • Office Supply
  • Pet
  • Specialty
  • Sporting Goods
  • Value

We are your one-stop shop.

DHG offers you a set of comprehensive services fit to meet your needs. Our experienced Retail team collaborates with other industry and service line professionals to maximize resources available to you and help identify solutions.




Publications Publications
Revenue Recognition: It’s Not Just About Revenue
Non-Revenue Issues to Keep in Mind for the Upcoming Standard Changes: Many companies – both public and non-public – will likely have to change the way they
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Successful Women Leaders: Conversations about Career...

Women currently hold four percent or 20 CEO positions at S&P 500 companies1. This number may appear low; however, it is significantly
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Mobile Technology for Restaurants and Hotels: What A...

Consumers have many choices when selecting restaurants and hotels. Therefore, restaurants and hotels are constantly looking at ways to optimize their
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News News
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Alerts Alerts
NC Department of Revenue Issues Guidance on RMI and ...
The NC Department of Revenue (NCDOR) has issued a formal written notice to further explain major changes to the applicability of sales & use tax to
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Federal Work Opportunity Tax Credit (WOTC) Extended ...
The Work Opportunity Tax Credit (WOTC) is a credit for companies that hire qualified employees from certain targeted groups. The WOTC originally expired
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PATH Act and Expanded Benefits for Real Property - A...

Many people interpret the term déjà vu as referring to an occurrence of the exact same events multiple times and to many this is exactly how the
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Events Events
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Blog Blog
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Case Studies Case Studies
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We offer a wide variety of services designed to help your company maintain its competitive edge by improving operations and profitability. Our resourceful and knowledgeable Retail professionals have experience in:

  • Developing flexible store audit programs from the ground up that are aligned with corporate initiatives
  • Increasing customer service capacity by improving the efficiency and effectiveness of the merchandise tagging process
  • Enhancing point-of-sale systems by removing operational gaps and adding key controls
  • Improving margins by analyzing competitive pricing and promotions
  • Re-engineering the physical inventory process and reporting/analysis of results, which improves accuracy, reduces expenses and strengthens controls
  • Modifying Whistleblower Hotline policies/procedures and streamlined protocols for conducting corporate and store investigations
  • Evaluating alternatives for expanding operations to global markets
  • Identifying and implementing process improvements in the company's close process

Industry Issues

Services In Focus
Alerts, News
& Publications

IRS Offers Tax Relief for Victims of Hurricane Florence

The Internal Revenue Service (IRS) announced on September 15 that Hurricane...
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DHG Receives “Best of the Best” Recognition from INS...

Charlotte, N.C., August 20, 2018 -...
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SEC Amends Smaller Reporting Company Thresholds

On June 28, 2018, the SEC voted to increase the...
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Have You Heard of...
WCSC-TV’s Live 5
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Warranty Woes in ...

Warranties seem
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Case Studies