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Why IAE

DHG Healthcare works with organizations as they prepare to accept greater risk for payment of services and demonstrated ability to deliver value. As these organizations approach this tipping point and transition from volume to value, a variety of strategic, operational and economic imperatives will surface. 

To address these imperatives, successful organizations will need to:

  • Find Capacity
  • Drive Speed from Vision to Execution
  • Maintain Alignment to Ensure Realization

In short, they will need transformational agility – the ability to nimbly navigate dramatic change. 

But without intervention or the application of something different, most organizations will approach these imperatives as they have in the past – subjecting their execution to the tyranny of the urgent. During this transformation period, these historic approaches will not drive the speed or precision that organizations require.

 

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Environment

The environment of the Innovation Acceleration Experience is carefully designed to foster collaboration, drive decision making and accelerate successful change within your organization. When constructed, the environment is a foundational catalyst in “unfreezing” the perspectives of participants, opening the way for potential change.

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Methodology

DHG Healthcare’s innovation acceleration methodology is built on the foundation of proven change leadership principles and Mezirow’s Theory of Transformational Learning. Within an IAE, we utilize rigorous assessment tools, proprietary techniques and advanced facilitation techniques to drive the creative spark required for any innovation. But the preparation for an IAE begins well before the event. The graphic below depicts the full IAE process cycle and its four sequential phases.

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During the Discovery phase we dig deeply into the subject of the IAE. In the past, these topics have ranged from addressing a specific organizational challenge to planning for the execution of an enterprise strategic plan. Whatever the topic, we critically inspect the current state via individual interviews, group surveys and direct observation. The result of this extensive work is a synthesized version of the current state we utilize to inform the design of the IAE and level-set understanding across the IAE participants.

Within Develop phase, we customize the design and construct of the IAE based on the results of the discovery synthesis, our assessment of the magnitude and impact of the potential change, and the participant’s needs prior, during and after the event.

This phase is highlighted by the actual IAE event. Two to three days in duration, the IAE is comprised of four modes. Each mode within our methodology is designed to accomplish specific objectives and produce defined deliverables. The collective impact of the modes will allow stakeholders to build consensus on a new future state and clear path to its realization.

Mode I - Initiate - Understanding the Foundation for Change

The purpose of the Initiate Mode is to spark a participant’s Accelerated Innovation Journey. Initiate is comprised of 3 stages.


Addressing the organizational and team transformational readiness
Confirming current state and latest thinking
Confirming purpose for action and committing to design

Mode II - Blue Sky - Envisioning without Limits

The focus of the Blue Sky mode is to envision and design the future state without the confines of present “realities.” Speaking to the importance of defining the “There,” this mode utilizes our Blue Sky Visioning approach to establish an initial view of the possible and concludes with a definition of the guiding principles that light the way. This mode is comprised of 3 stages.


Interactive stage designed to pullout key points in a playful and safe environment
The hard work of letting go of today, and focusing on the limitless possibilities and imperatives of the future
Establishing guiding principles that empower future state and commitment to the vision

Mode III - Activate - Understanding and Managing the Forces at Work

The objective of the Activate mode is to surface and understand the forces that will challenge a transformational change. The forces at work on both the organization as a whole and its individuals. This mode is comprised of 3 stages.


Exploring the individual skills required to lead with Transformational Agility
Examine the internal and external factors that will challenge the future strategy
Defining the actions required to mitigate the individual and organizational forces at work

Mode IV - Launch - Moving from Concept to Realization

The purpose of this final mode is to develop the plan for continued solution development, eventual deployment, and benefit realization. Quite simply, developing the first version of both the steps and the language that will be utilized on the journey from current to future state. This mode incorporates 3 stages.


Determining the strategy, tactics, and execution accountability required for success
Defining the measures that support purpose and empower vision
Defining a narrative that conveys the vision and responds to the forces that will challenge the effort and sustain commitment

Output

Within the final phase of the IAE process cycle, we deliver the outputs of the four modes of an IAE event. Those outputs are captured in an artifact that shows the key findings and principles from the completed mode. Described at a high level below, these artifacts set the foundation for an organization’s realization of the desired future state.




Opportunity Statement

Concise summary of the current state, the strengths and weaknesses of the organization as it prepares for the change ahead, and the critical definition of the “Why” for those stakeholders that will be critical to long-term success.


Vision Flight Plan

Plan that clearly illustrates the characteristics and elements of the future state, the principles that will guide the path to that vision, and the embedded promise we are making to our critical stakeholders.


Force Field

Pressure tested validation plan that maps out the potential internal and external barriers, and corresponding solutions to mitigate or avoid the individual and organizational forces at work.


Acceleration Blueprint

Detailed blueprint that defines the frameworks, workstreams, milestones and key steps that will bring the concept of the envisioned future state to reality.

People

Executives are led by experienced professionals trained in the IAE methodology to ensure the right pace of learning is achieved. Individual roles are established to inspire and recognize emerging discoveries while setting clear expectations throughout the IAE journey.

Discovery Facilitator


Charged with facilitating the event, the Discovery Facilitator guides the overall flow of activity and the development of the artifacts that will capture the group’s output.

Knowledge Catalysts


Embedded within each visioneering group, these individuals will shape, guide and prompt the work of each group to maximize both pace and quality of output.

Insight Contributors


These individuals, from both inside and outside the organization, provide illuminating insight into the organization, its immediate market, and the industry direction that will shape the future state.

Visioneers


The “participants” within an IAE. These individuals collaboratively address the current state, envision a future without limits, design the mechanisms to address the challenges that will emerge, and define the next steps to success.

Visual Storyteller


The output of each mode is concisely summarized within an artifact. These artifacts tell the “story” of the group’s output and are skillfully created by a Visual Storyteller.

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About DHG Healthcare

DHG Healthcare, the national healthcare practice of Dixon Hughes Goodman LLP, is a leading professional services firm serving the healthcare industry. Spanning the broader healthcare ecosystem, our clients share the common challenge of successfully navigating the unparalleled amount of federal, state and market-driven reform underway in the U.S. Our services in the consulting, assurance and tax domains are purposefully designed to assist our clients in their journey to risk capability. Creating institutional value is a critical focus as our clients define the strategic approach, execute on transformational plans and manage the financial health and sustainability of their organizations. Learn more about the services and people of DHG Healthcare at www.dhg.com/healthcare.

All information provided on the IAE website is proprietary and is the exclusive intellectual property of DHG Healthcare. Any duplication or copying of information without the written consent from an authorized IAE professional of DHG Healthcare is not allowed.

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To learn more about DHG Healthcare's Innovation Acceleration Experience, contact Scott Spohn.



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