As the healthcare industry reacts to the drastic changes brought with COVID-19, executive leadership face the opportunity to take lessons learned and prepare for the next, inevitable industry disruption. Executive teams must organize and ground themselves in structure, process, and clear decision rights, while fostering deliberate and healthy working relationships required for tough decisions.
Certainly, crisis management and planning are important; the ability to mobilize resources in emergent events is critical. But stress does not always arrive as a tsunami. In today’s installment of FORWARD, we share perspectives on the importance of clear decision rights and accountabilities, streamlined organizational structures, and effective operating models along with specific actions that can be taken now to move an organization forward and emerge stronger.